Practice Areas

RAH Technology can provide assistance in a number of areas

Network & IT Technology

We evaluate, plan, implement and turn over to you complete technology solutions. Our knowledge spans the current network and IT technology landscape, with a special focus on VOIP and WiFi. Our engineers are highly trained on products from leading vendors, such as Cisco and Symbol Technologies.

With our services, you will have faster, cheaper and more mobile communications and applications. Your team can work flexibly, with mobility, your equipment is accessible, your team's productivity enhanced, your costs reduced. Whether you are a service provider, an enterprise, an healthcare organization, a government, you will realize the benefits of ease of work and reduced costs.

Technology and Operations Business Cases

We help you evaluate whether technology solutions will provide you with the goals you seek. We analyze the full spectrum of benefits and costs to you, including, on the benefits side, hard-to-measure value such as strategic positioning and, on the cost side, not only costs for technology, but costs associated with the operation and management of the technology. With our services, you understand the full value chain of your potential solution.

If you are a technology user or a service provider, we help you plan for useful new technology. If you are an investor, we can evaluate potential investments in telecommunications and IT services; if you are an equipment or systems vendors, we can advise on the total cost of ownership of your products.

Operations Processes

We help you develop your operations processes to manage your services and networks end-to-end. We have experience in designing ordering processes, provisioning processes, maintenance processes, capacity management processes, and billing processes. We help you to optimize the work needed to manage your services and to get the most from your people.

Network Management

We can help you design and build your end-to-end network management infrastructure. We analyze your management needs and design processes and skill set requirements for your staff. We design an system and communications architecture, along with a Network Operations Center (NOC) to meet your service and response needs. We can help you develop and issue Requests for Information (RFI) and Requests for Proposals (RFP) in order to purchase Network Management systems and build your NOC.

Operations Support Systems (OSS)

We help you plan, design, and implement your OSS solutions. We can help you develop functional and technical requirements, design your systems architecture, develop RFIs and RFPs, develop test plans and help your install and test your systems. We have expertise in telecom functional requirements, such as service order management, network provisioning, network inventory, network monitoring, network capacity management, and billing. We also understand the technical nature of systems infrastructures, including the Worldwide Web, database design, hardware and tool requirements and solutions, performance requirements, and systems management.

We work closely with your chosen systems vendors to implement your preferred solutions. While we are vendor neutral, we can help you find solution vendors for a variety of applications. We can help you put together an entire OSS package.

Business Continuity

We analyze your business and determine your business continuity requirements. We then design a Business Continuity Plan customized to your needs. We develop practical plans based on the real needs of your business: if your business does not call for complex and costly hot site capabilities we do not recommend them. We specialize in helping design disaster resistant network architectures, as well as in network recovery strategies and processes.