Consulting and Staff Augmentation in IT and Telecommunications

Practice	Service	Results
IP Services	•Helped Service Provider develop GigE service definition •Developed RFP •Developed lab test plans and perform laboratory testing •Helped select product •Developed full deployment support documentation •Trained support staff	Client deployed successful GigE service
VOIP	•Designed VOIP infrastructure for multiple locations •Managed installation & configuration •Developed documentation & training •Trained staff	Client saves several $100K in voice services
Business Continuity	•Conducted full risk assessment of network, IT and back-office operations •Developed full business continuity plan for network, systems, IT, location, people •Developed training and awareness material •Trained entire company on Plan •Planned and managed exercises	Client was protected in recent events, such as power failures, and can respond to critical financial industry RFPs
Security	•Evaluated intrusion detection and sniffer solution for client and helped select product for deployment •Designed and implemented security at critical service nodes: Cameras, door access, environmental monitoring	Client protected at key nodes Client protected from hackers
OSS	•Evaluated client OSS architecture and plan •Developed multi-year plan for key business features and integration	Client saved considerable dollars on more business focused OSS plan
IT Infrastructure	Designed a Data Center infrastructure for client, including redundant routers, switches, firewalls, web servers and database servers, Installed, configured and tested equipment.•	Client's core web business was deployed in a secure and scalable environment